No one's been tougher on Facebook than this blog (and we will continue to be tomorrow.) But we also believe in being fair.
Yesterday I must have received at least 10 emails from people linking me to a story widely reported in the ad/marketing news and blog feedback loop about Facebook. The story said that a small company found that 80% of the clicks on its Facebook ads were not real people, but were bots.
This is a very damning and dangerous claim for Facebook, and potentially all online media, if legtimate. However, we have nothing but the company's statement as evidence.
I have no reason to doubt the company's veracity, but no way to know whether their assertion is true or whether it's just a weird aberration. Before we rush to judgment, let's see what others, including Facebook, have to say about this.
August 01, 2012
July 31, 2012
Apple Getting Skinned
The web is buzzing with unflattering commentary about Apple's latest TV campaign. I'll be writing about it soon.
As a byproduct of Apple's ad problems, a post I wrote last year is getting a lot of attention and traffic.
If you're interested, the piece is called Advertising And The Future Of Apple and you can find it here.
As a byproduct of Apple's ad problems, a post I wrote last year is getting a lot of attention and traffic.
If you're interested, the piece is called Advertising And The Future Of Apple and you can find it here.
July 30, 2012
Invasion Of The Paramarketers
We have a new breed in the advertising and marketing world. They are paramarketers -- almost marketers. They know the language. They know the look. They know the moves. But they don't have the chops.
In medicine and the law, people who are almost doctors and almost lawyers are clearly labeled. They are paramedics and paralegals. But in marketing, there are no such labels. They are called marketing managers or account planners or strategy directors or ...
They have taken all the courses, read all the books and attended all the conferences. But they have never actually sold anything to anyone. They have never stood on the floor of a showroom and sold someone a car. They have never worked in a clothing store and sold someone a dress. Their experience is all in the theory of selling, not the activity of selling. They have never stood face-to-face with an actual person and learned what it takes to convince someone to buy something.
They don't understand that advertising and marketing are just selling at a distance.
They believe in glib notions. They think people buy tires because they are part of a "community." And they buy peanut butter because they have a "relationship" with the brand. They think consumers want to have "conversations" with them and "interact" with their advertising. They think technology is bigger than life and ideas are deader than dead.
They are taught this nonsense by professors and pundits and speakers who also have never sold anything.
They are not just young people. They are also old people trying to act young. Many are veterans who have succeeded despite having never sold anything. They have surfed the wave of someone else's successful enterprise.
The marketing world has always had its share of paraprofessionals. But never before have they had the influence or the authority they do now.
In medicine and the law, people who are almost doctors and almost lawyers are clearly labeled. They are paramedics and paralegals. But in marketing, there are no such labels. They are called marketing managers or account planners or strategy directors or ...
They have taken all the courses, read all the books and attended all the conferences. But they have never actually sold anything to anyone. They have never stood on the floor of a showroom and sold someone a car. They have never worked in a clothing store and sold someone a dress. Their experience is all in the theory of selling, not the activity of selling. They have never stood face-to-face with an actual person and learned what it takes to convince someone to buy something.
They don't understand that advertising and marketing are just selling at a distance.
They believe in glib notions. They think people buy tires because they are part of a "community." And they buy peanut butter because they have a "relationship" with the brand. They think consumers want to have "conversations" with them and "interact" with their advertising. They think technology is bigger than life and ideas are deader than dead.
They are taught this nonsense by professors and pundits and speakers who also have never sold anything.
They are not just young people. They are also old people trying to act young. Many are veterans who have succeeded despite having never sold anything. They have surfed the wave of someone else's successful enterprise.
The marketing world has always had its share of paraprofessionals. But never before have they had the influence or the authority they do now.
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