January 17, 2017

Social Media Agency Of The Year Award For Not Doing Social Media

Six years ago, I wrote a good post (yeah, there've been a couple) called "Social Media's Massive Failure." I was denounced as an idiot and a Luddite dinosaur.

Of course I was and still am. Notwithstanding that, my post was correct.

Since then I've squealed and whined extensively about the infantile delusion that social media marketing is based on -- the silly idea that consumers want to have conversations with and about brands and share their brand enthusiasms with the world.

I've also written a lot about Facebook cleverly giving up on the fantasy of social media marketing and becoming a traditional media company, selling as many paid ads as they can stuff on a page.

Well, now things have come full circle.

A few weeks ago MediaPost named BBDO as its "Social Media Agency Of The Year." For what? For not doing social media.
"The solution: Utilize Facebook not as a social network, but a 'media channel.'"
Apparently BBDO woke up this year and told its clients to stop wasting their money on "conversations" and "sharing" and start running ads on Facebook.

To appreciate how fucking insane our business has become, you have to read the way MediaPost ties itself into knots trying to make something brilliant out of a conclusion so obvious that even an account planner could have come up with it.
"The strategy was built on a key insight that while Facebook's overall reach continues to expand, the relative effectiveness of “organic” reach for big brands has been diminishing proportionately."
You know what that bullshit means, right? Here's the translation: Social media doesn't work and you have to advertise.

But if you want to work in our business you can't just come out and say that. You need to hide it under steaming piles of jargon. Otherwise, you might lose your job for being "traditional."

No, you have to do what MediaPost does -- take the obvious and make it incomprehensible.

Anyone with a pulse and an IQ above 20 knows that social media marketing is largely a pile of horseshit and the only way to get any value out of Facebook is to buy ads.

But if you know how to write a bullshit "manifesto" or "white paper," and you can further torture the already horrifying language of our industry by tossing in large words with small meanings, you can become "social media agency of the year" by not doing social media.

If the ad business didn't already exist no one would believe it could.

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