October 14, 2015
The Oddest Thing About Apple.
There is something striking about the phenomenal success of Apple.
It's something that sensible, non-delusional marketers should take note of.
Despite being the world's premier technology company, and one of the world's most successful online transactional marketers (the iTunes store), the overwhelming majority of Apple's advertising money is spent on traditional advertising -- TV, outdoor, and print.
They use the web brilliantly for their "below the line" stuff. But their advertising is almost exclusively of the traditional variety.
I've only ever seen one banner ad for Apple. I've never seen a Facebook "sponsored post." I don't believe they have a Twitter feed.
Mostly, all they do is that dead old TV and outdoor and print stuff. Yet somehow they've managed to survive and, oh yeah, become the world's most valuable company.
What have the wizards of the marketing and advertising industry learned from this?
Absolutely nothing.
October 12, 2015
Data Is A Frame, Not A Picture
You don't have to spend much time around marketers to realize that every few years the marketing industry discovers a new miracle and becomes obsessed with it -- until the next miracle comes along.
Our latest marvel-du-jour is data.
You can tell it's an official miracle by the number of dreary conferences held to talk it to death, and the number of nitwits that can't finish a sentence without invoking its name.
Every dim bulb consultant and loudmouth agency hustler has a tendentious Powerpoint proving that data is the answer to every marketer's problem.
But I have a thought I'd like you to consider.
Do you think Coke has some mystery data that Pepsi doesn't have?
Do you think McDonald's has secret data that Burger King can't find?
Do you think Facebook will peddle its data to Target but not to Walmart?
Here's my point -- just about the same data is available to just about everyone who wants it.
Yahoo and Twitter and dozens of other online media companies have reams of data about you and know everything there is to know about you. And they're still stuck in the mud.
It's not the data that makes the difference, it's what you do with it.
That's why all the data hustlers are full of shit. They want you to believe that their proprietary data inevitably leads to a magical answer. It doesn't.
The answer is, and always has been, a smart person with an idea.
Give a mediocrity all the data in the world and he'll come up with garbage. Give a brilliant person one critical fact and he'll build you an industry.
Literally thousands of scientists had the same data as Einstein. But Einstein had something they didn't -- the creative brilliance to formulate a vision of what the data meant.
Data is a frame, not a picture.
October 08, 2015
The Whining Of The Online Ad Industry
Now that the adolescent online ad industry is facing its first serious crisis, we are experiencing exactly the kind of behavior we should expect from juveniles -- whining.
The growing problem of ad blocking has generated a chorus of infantile bellyaching from online publishers and their apologists.
First, they are exaggerating the problem to gain our sympathy. The IAB claims that 34% of adults are using ad blockers. I am highly suspicious of this number. In fact, I'd be surprised if 34% of people even know that ad blockers exist. My guess is that the actual number of ad blocking software users is closer to half this number.
Next they say that there is an unwritten agreement between publishers and users. Publishers provide free content and, in return, we are obligated to receive the ads they send us. This is a lousy argument. The internet is not free. I write a hefty little check to my internet provider every month. The fact that online publishers have a dumbass business model and do not get any part of this revenue is not my fault or my problem.
They say publishers are going to go out of business and the websites we love are going to disappear. I doubt it. If 95% of the websites in the world disappeared tomorrow, there would still be a thousand times as many as we'd ever need.
The online ad industry does not understand its problem. The problem is ad tech. And the longer they cling to the obnoxious model of ad tech that currently exists, the worse their problems are going to get.
People are only mildly averse to advertising. They tolerate it in many forms in many media. What people hate is the type of ultra-annoying, creepy advertising that has been enabled by online ad tech.
If they would dump their addiction to ad tech a large number of their problems - fraud, blocking, price deflation - would take a nice step toward evaporating.
Sadly, they are willing to address everything but the problem.
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