September 30, 2015

Volkswagen Will Be Saved By Its Advertising


There is an article in Adweek this week entitled, "How Volkswagen Just Squandered 55 Years of Great Advertising."

The truth is exactly the opposite.

If VW is to extricate itself from the mess it has gotten into, perhaps the biggest asset it has is its tradition of superior advertising.

If this disgraceful atrocity had been perpetrated by Mazda or Fiat or Buick they'd be toast.

But it's different with Volkswagen. We like Volkswagen. We like it because, over time, their advertising has made us like it.

Now let's be a little careful here. They have not had 55 years of great advertising. Nobody does great advertising for 55 years. They've had their share of dogs (anyone remember Fahrvergnugen?) But they've had a lot more great advertising than the other car makers.

If they recover (and they will) the essential element to their recovery will be the reservoir of positive sentiment their advertising has created among consumers.

As I have said before in this space,
"Advertising serves two functions. The first function is the one that every marketer focuses on -- sales. But the second one is at least as important. Advertising is business insurance." 
One of the great blind spots that hardline advocates of online advertising (particularly display and search) have is their shallow belief in advertising as simply a sales or transactional undertaking.

In fact, the insurance value that excellent advertising builds over time is every bit as important.

Over the next 18 months, Volkswagen is about to learn that the billions of dollars they paid for business insurance over the past half century was worth every cent.

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September 24, 2015

Not Really A Blog Post


So I'm traveling and speaking for the next few days and I won't be posting until next week some time.

Today I'm in Winnipeg, Canada speaking to the Broadcasters Association of Manitoba and doing a interview with the CBC.

Tomorrow I'll be meeting with a group of Canadian advertising and marketing students. Poor bastards.

Then it's on to NYC for Advertising Week XII. You can tell it's a festival of bullshit by the Roman numerals. I'm speaking on Monday at 10:30 am at the AOL Stage, 11 Times Square. The title of the talk will be "Marketers Are From Mars, Consumers Are From New Jersey." I'm gonna need some muscle to protect me from deranged digital maniacs so get your ass over there.

And as long as I'm pimping, it wouldn't kill you to buy my book either.



September 23, 2015

Who's Going To Be Our Edward Snowden?


Somewhere this morning, working in advertising technology, there is someone who knows a lot about the real-world shenanigans that are going on in ad tech-land.

S/He can explain to us in simple terms the many ways advertisers are getting screwed, publishers are turning a blind eye to fraudulent traffic and click numbers, and consumers are being followed, tracked and cheated.

We need someone who understands the arcane technology and practicses of ad tech and can write this story in a way that will wake up the advertising and marketing industries to the corruption and fraud they've been subject to.

No one has yet to do it in a way that clearly, unambiguously and dramatically lays it all out.

Regardless of what you think of him, our industry needs an Edward Snowden.